![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/09\/src.jpg\")
<\/p>\nMy name is David Irwin, I live in Loughgall in Northern Ireland. I\u2019ve worked in IT full-time since leaving university.<\/p>\n
I\u2019ve held first, second, and third-line Support and IT Management roles.<\/p>\n
<\/p>\n
ICT Infrastructure Manager<\/strong> To lead and manage all aspects of the College ICT Infrastructure to provide high quality management, security, disaster recovery, maintenance, support and development and to assist the ICT Services and Systems Managers in the management, maintenance and development of all services. IT Infrastructure Lead<\/strong> Senior Service Desk Engineer<\/strong> Nitec is a multi-award winning local technology partner, specialising in intelligent technology solutions designed to provide competitive advantage to our small-to-medium enterprise peers across Northern Ireland.<\/p>\n Senior Systems Administrator<\/strong> O&S Doors<\/em>\u00a0Ltd is the UK and Ireland’s largest manufacturer of kitchen and bedroom doors, panels and associated accessories. They operate a large site in the Dungannon area with 300 staff, and a showroom \/ warehouse in Dublin. I\u2019m responsible for maintaining 21 servers and looking after the 220+ desktops, also with various computerised CNC routers & robots, 25+ Windows EC Handheld Zebra Scanners<\/p>\n There is a mix of server 2003, Server 2008, Server 2016, Server 2019 and some debian linux servers, all running in a vmware ESXI 5.5 high availability cluster. Three QNAPS NAS\u2019s, and two HP Fibre SAN\u2019s, \u00a0BT Avaya IT Office 500 telephone system 80 User System with IVR.<\/p>\n \u00a0<\/strong><\/p>\n Senior IT Administrator<\/strong> – IT Supervisor<\/strong> Some of my job roles are below<\/p>\n Installation Engineer<\/strong> The Company provided hardware support to Primary schools in the c2k lot1 & lot2 schemes. I faultfinded on servers, replaced hardware i.e. motherboards, processors, raid cards. I do complete restores from tape if the server operating system is corrupt. Network support (Switches androuters), Desktop PC\u2019s, and all other desktop peripherals<\/p>\n Network Consultant<\/strong> EMIS provides hardware & software to 55% of all health Centres in the UK. My job is to provide technical hardware and software support for the server and desktops. Broadband Rollout Engineer<\/strong> Agora Solution had the contact to install broadband to the CO-OP Travelcare Travel Agents. Desktop Support Engineer<\/strong> At FG Wilson I was part of a Windows 95, NT to Windows 2000 upgrade (PC\u2019s & Laptops). FGWilson had a Windows 2000 Active Directory network with about 900 workstations in their 4 factories in Northern Ireland connected in a WAN. Using Ghost I had to image about 60 Dell Optiplex GX270 pc\u2019s a month. We ran Ghost on an independent network in multicast mode to isolate network traffic. I also had to migrate the user\u2019s profiles, documents, settings and data. When required I had to install additional software such as MS Project, Visio 2000, MS Access 97 \/ 2000, AUTOCAD and various custom applications.<\/p>\n Rollout \/ Installation Engineer<\/strong> Installing new PCs across Northern Ireland, in various DRD, DOE & DCAL Offices. My name is David Irwin, I live in Loughgall in Northern Ireland. I\u2019ve worked in IT full-time since leaving university. I\u2019ve held first, second, and third-line Support and IT Management roles. ICT Infrastructure Manager Company Name:\u00a0Southern Regional College Dates Employed:\u00a0September 2022 Employment Duration: 1 Year + Location:\u00a0Portadown Campus To lead and manage all aspects of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":20,"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":529,"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions\/529"}],"wp:attachment":[{"href":"https:\/\/www.davidirwin.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nCompany Name:\u00a0Southern Regional College<\/strong>
\nDates Employed:\u00a0September 2022<\/strong>
\nEmployment Duration: 1 Year +<\/strong>
\nLocation:\u00a0Portadown Campus<\/strong><\/p>\n
\nTo contribute to the management of the security, integrity and reliability of the college\u2019s infrastructure, systems and endpoints, being proactive in assessing the changing threat and vulnerability landscape and taking measures to prevent and mitigate disruption or corruption of services and systems and respond to incidents.<\/p>\n\n
![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/osdoors-logo_email.jpg\"){kind=logo}
<\/p>\n
\nCompany Name:\u00a0OS Doors<\/strong>
\nDates Employed:\u00a0July 2021 \u2013 August 2022<\/strong>
\nEmployment Duration: 1 Year<\/strong>
\nLocation:\u00a0Dungannon<\/strong><\/p>\n\n
\n
\nAs IT Infrastructure Lead I worked closely with third party IT managed services to deliver an IT network that is stable and is developed according to the needs of the business. Priority of the business is to ensure that IT systems and working processes are carried out with in a secure network across 4 sites.
\nConfiguration and installation of network switches to deal VLAN rules and maintain documentation of the network.
\nMonitoring IT helpdesk and utilize junior support engineer to ensure that the IT department is meeting SLAs in a timely manner.
\nEnsure all business operatives have the hardware (PC\/Printers\/Scanners etc) required to achieve the best results in their jobs. This will include new installations and break fixing where necessary.
\nHardware\/Systems
\n\u2022 VM Hosts (ProLiant DL380 Gen10 Plus) 3 Servers
\n\u2022 A mixture of other DL380 Gen 9 and Gen 10 Servers
\n\u2022 Dell Poweredge R740XD with storage Controller
\n\u2022 VM Platform (HyperV)
\n\u2022 Microsoft Azure \/ Exchange 365 \/ Active Directory
\n\u2022 Servers (Server 2016, Server 2019, Server 2022)
\n\u2022 Storage (Clustered SSD, Qnap, Azure Online Storage, OneDrive)
\n\u2022 Backups\/restores (Microsoft Azure Backup – Onsite and Offsite)
\n\u2022 Office 365 online
\n\u2022 Email Security (Mimecast)
\n\u2022 Firewall (WatchGuard)
\n\u2022 Webroot Anti-Virus
\n\u2022 Network Switches (Aruba, Cisco)
\n\u2022 BT Net (Fibre Broadband)
\n\u2022 Wireless AP (Cisco, Aruba, Aruba Instant On)
\n\u2022 PCs Installs (windows 10 pro \/ Windows 11 pro)
\n\u2022 Printer (Canon \u2013 managed serveries \/ HP manual fix)
\n\u2022 Helpdesk support (manage SLA etc)
\n\u2022 IP CCTV (Milestone, Mobitix’s)
\n\u2022 Warehouse Scanning hardware (Zebra TC21)Responsibilities As IT Infrastructure Lead I worked closely with third party IT managed services to deliver an IT network that is stable and is developed according to the needs of the business. Priority of the business is to ensure that IT systems and working processes are carried out with in a secure network across 4 sites. Configuration and installation of network switches to deal VLAN rules and maintain documentation of the network. Monitoring IT helpdesk and utilize junior support engineer to ensure that the IT department is meeting SLAs in a timely manner. Ensure all business operatives have the hardware (PC\/Printers\/Scanners etc) required to achieve the best results in their jobs. This will include new installations and break fixing where necessary. Hardware\/Systems \u2022 VM Hosts (ProLiant DL380 Gen10 Plus) 3 Servers \u2022 A mixture of other DL380 Gen 9 and Gen 10 Servers \u2022 Dell Poweredge R740XD with storage Controller \u2022 VM Platform (HyperV) \u2022 Microsoft Azure \/ Exchange 365 \/ Active Directory \u2022 Servers (Server 2016, Server 2019, Server 2022) \u2022 Storage (Clustered SSD, Qnap, Azure Online Storage, OneDrive) \u2022 Backups\/restores (Microsoft Azure Backup – Onsite and Offsite) \u2022 Office 365 online \u2022 Email Security (Mimecast) \u2022 Firewall (WatchGuard) \u2022 Webroot Anti-Virus \u2022 Network Switches (Aruba, Cisco) \u2022 BT Net (Fibre Broadband) \u2022 Wireless AP (Cisco, Aruba, Aruba Instant On) \u2022 PCs Installs (windows 10 pro \/ Windows 11 pro) \u2022 Printer (Canon \u2013 managed serveries \/ HP manual fix) \u2022 Helpdesk support (manage SLA etc) \u2022 IP CCTV (Milestone, Mobitix’s) \u2022 Warehouse Scanning hardware (Zebra TC21)<\/p>\n\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/nitec-150x150-1.jpg\")
<\/p>\n
\nCompany Name:\u00a0Nitec Solutions<\/strong>
\nDates Employed:\u00a0January 2021 \u2013 July 2021<\/strong>
\nEmployment Duration: 6 Months<\/strong>
\nLocation:\u00a0Antrim \u2013 Northern Ireland<\/strong><\/p>\n
\n<\/p>\n
\nCompany Name:\u00a0OS Doors<\/strong>
\nDates Employed:\u00a0March 2019 \u2013 January 2021<\/strong>
\nEmployment Duration:\u00a02 yrs<\/strong>
\nLocation:\u00a0Dungannon<\/strong><\/p>\n\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/decora-logo-150x150-1.png\"){kind=logo}
<\/p>\n
\nCompany Name: Decora Blinds Systems<\/strong>
\nDates Employed: Apr 2006 \u2013 March 2019<\/strong>
\nEmployment Duration: 13 yrs<\/strong>
\nLocation: Lisburn<\/strong>
\nI have the responsibility for maintaining all IT Systems in-house, 33 servers and about 330 desktop clients, and 60 laptops, and 5 Mac\u2019s Systems, there is a mix of Windows server 2012 R2 and Windows Server 2016 Servers, running Active Directory, Windows clustering, Xenapp, file & print and sql servers. And I manage our Office365 email tenant.<\/p>\n\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/hpcds-150x150-1.png\")
<\/p>\n
\nCompany Name: HP CDS<\/strong>
\nDates Employed: Aug 2005 \u2013 Apr 2006<\/strong>
\nEmployment Duration: 9 Months<\/strong>
\nLocation: Belfast<\/strong> – Covered the whole of Northern Ireland<\/p>\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/egton-300x109-1.png\")
<\/p>\n
\nCompany Name: EMIS \/ EGTON – Egton Medical Information Systems Limited<\/strong>
\nDates Employed: Sep 2004 \u2013 May 2005<\/strong>
\nEmployment Duration: 9 Months<\/strong>
\nLocation: Leeds <\/strong>\u2013 Northern Ireland Based<\/p>\n
\nI have installed Windows 2000 & 2003 Server, windows 2000 & XP clients. On the servers I install and configure, DNS, Active directory, Server Antivirus, client anti- servers I install and configure, DNS, Active directory, Server Antivirus, client anti-virus updating from server, terminal services, Exchange. And the companies MSM application which uses telnet. Set up the clients, join the domain, install the client application, install anti-virus and configure it to update automatically from the server. All hardware maintenance for the servers and desktops machines. One of the major projects the company took on was the linking of Health Centres to the HPSS net and to the internet (Via secure broadband) in Northern Ireland. Another project is the upgrading of all NT 4 Servers to Windows 2003 servers, the company had over 4000 NT servers, We use the Active Directory Migration tool to help move over users, groups and computers to the new domain. I install and configure software & hardware on Servers, Desktops, laptops, Palm\u2019s. Install network printers, local printers, document scanners, bar code scanners,
\nI work on all windows clients 95\/98\/NT\/2000\/XP. This job was home based as the company does not have any offices in Northern Ireland, but they employ 8 personnel here. We logged on to my work network through a VPN over broadband, and download my calendar for the day. And go about my business.<\/p>\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/agora-1-300x60-1.png\")
<\/p>\n
\nCompany Name: Agora Solutions<\/strong>
\nDates Employed: Aug 2004<\/strong>
\nEmployment Duration: 1 Months<\/strong>
\nLocation: Northern Ireland Based <\/strong><\/p>\n
\nThey employed two temporary engineers in Northern Ireland to go around and install Cisco routers for broadband and a backup ISDN router. Install New PC\u2019s and ghost some high spec old machines in each shop.<\/p>\n
\n![\"\"](\"https:\/\/www.davidirwin.co.uk\/wp-content\/uploads\/2022\/03\/fgwilson.jpg\")
<\/p>\n
\nCompany Name: FG Wilson<\/strong>
\nDates Employed: Mar 2004 \u2013 Aug 2004<\/strong>
\nEmployment Duration: 3 Months<\/strong>
\nLocation: Larne <\/strong><\/p>\n
\n
\nCompany Name: BIC Systems Limited<\/strong>
\nDates Employed: Feb 2004 \u2013 Mar 2004<\/strong>
\nEmployment Duration: 2 Months<\/strong>
\nLocation: Belfast <\/strong><\/p>\n
\nCarrying out a survey of users old machines,
\nUnpacking and setting up new machines,
\nConfiguring networks connections ensuring PC is logging on to the correct server and Network.
\nInstalling software and Hardware to the customers needs.<\/p>\n","protected":false},"excerpt":{"rendered":"